(Last Updated: [SEPTEMBER 3, 2025])

At [NOTHING MATTERS USA], we take pride in delivering high-quality, made-to-order pieces while keeping your shopping experience safe and secure.

To protect our customers and our business, we have a strict payment and chargeback policy in place. By completing checkout, you agree to the following:

 

1. Order & Payment Authorization

• You confirm that you are the authorized cardholder or have permission to use this payment method.
• Any unauthorized transactions will be investigated, and we reserve the right to cancel or hold any order flagged as suspicious.

2. No Chargebacks Without Contacting Us

• We’re committed to working with you to resolve any issues.
• By purchasing, you agree not to file a chargeback without first contacting us at [orders.nothingmatters@gmail.com] and giving us the chance to fix the situation.
• Filing an unauthorized chargeback may result in:
  
• Permanent banning from future purchases
• Submission of full evidence (signed agreements, tracking, emails) to your bank
• Potential legal action in cases of fraud
  

3. Shipping & Processing Times

• Some items are on-hand and ship quickly, while others are custom-made or manufactured overseas.
• Estimated processing times are shown on each product page.
• By checking out, you agree not to dispute charges based on standard processing delays.

4. Fraud Prevention Measures

To keep our community safe, we may:

* Request identity verification for high-value or suspicious orders

• Cancel any order flagged as potentially fraudulent
• Report confirmed fraud to payment processors and authorities

5. Agreement

By checking the box at checkout, you confirm that:

• You’ve read, understood, and agreed to this policy
• You acknowledge that filing a false dispute or chargeback may result in investigation and account banning
• You authorize [NOTHING MATTERS USA] to provide evidence to banks, Shopify, and payment processors if needed